BETA · privacy LLMs & voice servers operational · GPU upgrade underway for faster responses · packages may still change Status & Roadmap →
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Technologie integraties en verbindingen

Every system connected. Every process smarter.

Enterprise-grade security for SMEs

The same security standards used by large enterprises, now accessible and affordable for your business.

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Coming soon

WooCommerce

Automatically synchronise your entire product catalogue and orders with AI Assistent. The chatbot advises customers about products from your webshop, shows prices, stock status and delivery times. When a customer asks about an order, the bot retrieves the order status in real time.

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Feature request

CRM & accounting integrations

Connect your CRM and accounting package (Snelstart, Exact Online, Moneybird, Teamleader, HubSpot and others) and keep customer data, invoices and payment statuses up-to-date in real time. The bot knows which invoices are open, when the last payment was received and which deals are running. Your support team has direct insight into the financial status of every customer without switching systems.

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Available

Chat widget on your own website

Install the AI Assistent chat widget on your website in under two minutes. Copy a single line of JavaScript code, paste it into your website, and the chatbot is live. The widget automatically adapts to your branding and works on any website — WordPress, Shopify, a custom CMS or a static site. Responsive design for a perfect experience on desktop and mobile. Coming soon: native plugins/modules for WordPress and other CMSs for deeper integration — automatic customer recognition based on the logged-in user and direct order lookup from your webshop.

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Available

E-mail (IMAP/SMTP)

Connect your business email address via IMAP and SMTP. The AI reads incoming emails automatically, analyses the content and suggests an appropriate reply. Emails are automatically converted into tickets and linked to the correct customer profile.

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Coming soon

WhatsApp Business

Reach your customers on their favourite communication channel. With the WhatsApp Business integration, the AI automatically answers frequently asked questions via WhatsApp. Complex questions are seamlessly forwarded to a human agent.

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Feature request

REST API

A public REST API for building your own integrations — manage customers, tickets, knowledge base articles and chat conversations programmatically. On the roadmap as a feature request: scope and API design are being defined based on customer demand. Vote in via support@interaip.ai if your use-case requires it.

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Available

CSV Import

Easily import your existing products and customer lists via CSV files. Upload a file, map the columns to the right fields and the import is processed immediately.

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Coming soon

Document & image upload during chat

Visitors can upload a PDF, image or screenshot during a conversation — for example a photo of a broken product, a damage report, an invoice or a screenshot of an error message. The bot reads the content (including text in images via OCR), asks targeted follow-up questions and answers with context that would otherwise take five back-and-forth messages. Uploads are stored encrypted per tenant and automatically cleaned up after the configurable retention period.

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Available

Voice-to-text in the chat widget

Visitors can speak instead of type — push-to-talk button in the widget converts speech to text instantly and sends it to the bot. Privacy mode available: local Whisper routing so audio never reaches an external cloud. Supports 6 languages.

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Coming soon

Voice-to-text in the admin helpbot

The same voice-to-text technology coming soon to the admin helpbot — get answers in the portal faster by speaking your question instead of typing. Ideal when you are on the go or simply prefer talking to typing.

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Available

BYOK — Bring Your Own Key

Set your own API keys for Anthropic, OpenAI or Google in the portal. Usage is billed on your own account, not on platform credits. Keys are stored encrypted with granular permissions per bot.

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Available

BYOLLM — Bring Your Own LLM

OpenAI-compatible endpoint configurable per bot — self-hosted LLM (Llama, Mistral, custom fine-tune) or another cloud provider via standard API. Full control over which model runs your customer service.

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Available

Subaccounts & roles

Invite teammates with fine-grained roles: answer tickets, train bots, manage the knowledge base or global config. Per bot you can assign one team member as supervisor — all bot conversations and escalations are routed to that supervisor. Every action is recorded in the audit log.

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Available

BYOSpeech — Bring Your Own Speech

Custom Whisper/STT endpoint per tenant. For audio that must never leave your infrastructure or for tenants with their own GPU cluster. Combine with BYOLLM for a fully owned AI stack.

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Coming soon

All-in-one LLM/Speech server service (hardware + maintenance)

Complete managed service for organisations that want to run their own LLM or speech server: physical hardware purchase, installation guidance, maintenance contracts, proactive monitoring, and backup/restore procedures. Currently only via our partner InterIP; later fully integrated in the portal. Bespoke per customer — hardware selection, SLA and backup strategy are tailored to your specific requirements.

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Coming soon

100% own control & privacy (air-gapped)

Fully own LLM servers, own speech server and speech-translation routing strictly to your local or own privacy-LLM. Zero external cloud — all data stays inside your infrastructure. For organisations with the strictest compliance requirements (healthcare, government, finance). Available in the top tier. Not yet 100% operational; under active development.

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Coming soon

Facebook Messenger

Reply automatically to messages on your Facebook page via AI. Official Messenger API integration. Summarise conversations into Q&A pairs for your knowledge base.

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Coming soon

Instagram DM

Read incoming DMs, reply automatically with product info, and route to a human for complex questions. Ideal for commerce flows and influencer DMs.

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Coming soon

LinkedIn messages

Track LinkedIn messages from your company page, qualify leads automatically and route to sales or support. For B2B organisations using LinkedIn as a primary contact channel.

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Coming soon

X / Twitter DM

X/Twitter mentions and DMs in your helpdesk. Auto-reply on FAQs, escalate on PR-sensitive topics. Monitor brand reputation via sentiment detection.

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Coming soon

TikTok DM

Manage TikTok DMs and post comments. Auto-reply to product questions, redirect to webshop on purchase intent. For brands with strong TikTok presence.

Set up an integration in 3 steps

No technical knowledge needed. Your integration is active within minutes.

1

Choose your integration

Go to the integrations dashboard and select the service you want to connect.

2

Authorise the connection

Enter your API key or credentials. The connection is verified immediately.

3

Automatic synchronisation

Data is synchronised automatically. The AI chatbot has instant access to your products, customers and more.

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BETA · platform in active development, packages and prices may change View status & roadmap →