Einstein Voice instantly converts speech to text. Privacy-first, processing within the EU, nothing stored. Customers no longer need to type — they just talk.
Four steps from microphone to answer. No installation, no plugin, just press and talk.
The microphone button is on the right in the chat window. One click starts recording.
Say what you want to know. Einstein automatically detects silence and stops recording.
Whisper AI converts your speech to text. Average under 1 second.
Your AI chatbot receives the text and responds — just like typing, but faster.
Nova, our demo AI assistant, is ready immediately. Type a question or click the microphone and speak — voice is fully active.
Einstein Voice is not a separate module — it is built into your chatbot widget. Activate it with one switch in the dashboard.
One click starts recording, click again to stop. Works intuitively on mobile and desktop. No long press needed.
After 3 seconds of silence the recording stops automatically. No more buttons needed — Einstein knows when you are done.
After transcription you have 5 seconds to review. Edit, cancel or let it send automatically.
On first use Einstein explicitly asks for consent. GDPR compliant, consent remembered via localStorage.
Use your own Whisper server or our shared EU instance. Full control over where your audio goes.
Whisper automatically recognizes the speaker's language. Supported: Dutch, English, German, French, Turkish, Spanish.
Other solutions send your audio to Google or Amazon. Einstein processes everything in the EU — and stores nothing.
| Feature | ✦ Einstein Voice | Competition |
|---|---|---|
| Speech processing | ✓ Local (Whisper) | ✗ Google/Amazon cloud |
| Data storage | ✓ Nothing stored | — Unclear |
| Servers | ✓ EU (Netherlands) | ✗ US |
| BYOS | ✓ Yes | ✗ No |
| Open source engine | ✓ Yes (Whisper) | ✗ No (proprietary) |
| Privacy consent | ✓ Built-in | ✗ Not standard |
Speech recognition speeds up customer service in every sector. Here are a few examples.
"Customer speaks product keyword, bot finds it directly — no typing on mobile."
"Patient asks question via speech, no typing needed — ideal for limited mobility."
"Client describes case via voice, intake accelerated — less friction in first contact."
"Guest books via speech, hands-free reservation — while hands are full."
Start free, scale as your usage grows. No hidden costs.
Overage: €0.05 per minute. No surprises.
Add speech recognition to your chatbot in one click. Available on all Einstein plans — including the free starter plan.