What is an AI chatbot?
An AI chatbot is a digital assistant using artificial intelligence to converse with visitors. The Einstein platform lets you deploy a powerful AI assistant 24/7 without technical expertise.
How do AI bots work?
Configure your bot with personality, knowledge base and instructions. The bot learns from your documents and generates contextual answers using Claude, GPT, Gemini or local models.
Benefits
24/7 availability, consistent quality, scalability and cost savings. Businesses see 30 percent fewer tickets on average.
Getting started
With the Starter package you have a working chatbot in 10 minutes.